Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service. If you choose to authenticate via Discord, we collect basic account and server information such as your user ID, username, and avatar. If you optionally link a Twitch account, we collect basic account information such as your Twitch ID, username, and avatar. Depending on which features you use, we may also store content you voluntarily submit through the Service. We also automatically collect your IP address and general location information when you use our Service.

2. How We Use Your Information

We use the information we collect to provide and maintain our Service, authenticate users and verify access permissions, operate the features available on the platform, detect and prevent abuse or unauthorized access, and comply with legal obligations and protect our rights. We do not use your data for advertising or profiling purposes.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances. We may share information with trusted third-party service providers who assist us in operating our website, including authentication providers (Discord, Twitch), content delivery and security services, and infrastructure hosting providers. Your information may be transferred to and processed in countries other than your own as part of these services.

We may disclose information when required by law or to comply with legal processes or government requests, enforce our Terms of Service, protect the rights, property, or safety of Nova Practice or others, and investigate potential violations of our policies.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Some data is automatically deleted after a set period, while other data may be retained for community safety, dispute resolution, or legal compliance purposes.

6. Cookies

We only use essential cookies that are strictly necessary for the Service to function. These include an authentication cookie that keeps you logged in and a temporary security cookie used during the login process. We do not use analytics, advertising, or any other non-essential cookies.

Third-party services involved in operating our website may also set cookies on their own domains for security and functionality purposes. These cookies are governed by the respective provider's privacy policies. You can manage cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us at [email protected]. We will verify your identity and respond within 30 days.

When you request deletion, we will delete or anonymize your personal information unless we are required to retain certain data for legal or community safety purposes.

8. Children's Privacy

Our Service is not intended for children under the age of 13. This age restriction is in accordance with our authentication provider's terms of service, which requires users to be at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or through our support channels. We typically respond within 24-48 hours.